Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Procurement - KPIs

Performance summary 2008/09

KPI, milestone or target  Performance
Where practicable to make payment within 30 days of receiving the invoice.   
Use the balanced performance scorecard to measure performance and provide regular feedback to all major suppliers.   
Use the Achilles Utilities Vendor Database as a means of standardising an integral area of our pre-qualification assessment.  Use the ‘verify’ system to maintain an up to date measure of top supplier performance against the categories of financial, health and safety and environment.  
100% of our major suppliers to be screened for performance against financial, health and safety and environment factors.  
To ensure that goods and services are procured from sustainable sources, contracts are awarded following a tender process which takes into consideration service, price and environmental performance.  

KPI performance Key
KPI achieved  
KPI ongoing  
KPI not achieved                                

Performance targets 2009/10

KPI, milestone or target
Where practicable make payment within 30 days of receiving the invoice.
Use the balanced performance scorecard to measure performance and provide regular feedback to all major suppliers.
Use the Achilles Utilities Vendor Database as a means of standardising an integral area of our pre-qualification assessment.  Use the ‘verify’ system to maintain an up to date measure of top supplier performance against the categories of financial, health and safety and environment.
100% of our major suppliers to be screened for performance against financial, health and safety and environment factors.
To ensure that goods and services are procured from sustainable sources, contracts are awarded following a tender process which takes into consideration service, price and environmental performance.
Complete a detailed sustainability assessment of key suppliers.

Performance report

 Document  PDF
 Procurement performance 08/09  
 Procurement performance 07/08