We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
If you would like free confidential and independent advice, you can contact the following agencies:
You will find their telephone numbers and addresses in your local telephone directory under ‘counselling and advice’ or listed at your local library. You may wish to contact Social Services who are unlikely to offer financial support but will offer general advice.
There are government regulations to protect customers receiving certain benefits or tax credits and living in metered properties. These cover customers either with three or more children up to 19 years old in full time education and living at home or whose household contains an individual with certain medical conditions requiring high water use. These customers do not have to pay more than the average household bill.
Find out if you are eligible and would benefit from our WaterSure.